/* ============================================================
   五量度 · about-response 页 Apple 流体视觉层（2026-11-06）
   依赖 home-apple.css 的 .ah 设计令牌与通用组件（body 同时挂 ah / rspage）。
   区块：到场工程师首屏 / 承诺口径 SLA / 影响因素 / 报修更快 /
         服务承诺品牌带 / FAQ / 相关页面
   设计基线：8pt 间距、统一阴影层级、WCAG AA 文本对比、44px 触控目标
   ============================================================ */

.rspage { --ah-ink-3: #5c6b7e; }
.rspage .ah-lead { max-width: 33em; }
.rspage a:focus-visible,
.rspage button:focus-visible,
.rspage summary:focus-visible { outline: 2px solid var(--ah-brand); outline-offset: 3px; }
.rsp-skip:focus {
  position: fixed; z-index: 9999; top: 12px; left: 12px;
  width: auto; height: auto; clip: auto; overflow: visible; white-space: nowrap;
  padding: 11px 18px; border-radius: 12px;
  background: #fff; color: var(--ah-ink); font-size: 14px; font-weight: 700;
  box-shadow: var(--ah-shadow-2); outline: 2px solid var(--ah-brand); outline-offset: 2px;
}

/* ============ 首屏：到场照片卡 + 实时响应徽标 ============ */
.ah-stage { display: flex; justify-content: center; }
.rsp-card {
  position: relative; width: 100%; max-width: 520px;
  border-radius: 28px; overflow: hidden;
  background: #e7eef4; box-shadow: var(--ah-shadow-3);
  border: 1px solid rgba(255,255,255,.6);
}
.rsp-photo { position: relative; margin: 0; }
.rsp-photo img { width: 100%; height: auto; display: block; aspect-ratio: 901 / 507; object-fit: cover; }
.rsp-photo figcaption {
  position: absolute; left: 0; right: 0; bottom: 0; padding: 26px 22px 16px;
  font-size: 13px; font-weight: 600; letter-spacing: .04em; color: #fff;
  background: linear-gradient(180deg, rgba(6,24,38,0) 0%, rgba(6,24,38,.78) 100%);
}
/* 实时响应徽标：毛玻璃 + 脉冲点 + 进度条 */
.rsp-badge {
  position: absolute; z-index: 3; right: 16px; bottom: 16px;
  width: min(212px, 56%); padding: 14px 16px 13px; border-radius: 18px;
  background: rgba(255,255,255,.82);
  border: 1px solid rgba(255,255,255,.75);
  box-shadow: 0 18px 44px rgba(3,18,32,.34);
  -webkit-backdrop-filter: blur(16px) saturate(1.6); backdrop-filter: blur(16px) saturate(1.6);
  animation: rspFloat 6.5s ease-in-out infinite alternate;
}
@keyframes rspFloat { to { transform: translateY(-8px); } }
.rsp-badge-dot {
  display: inline-flex; align-items: center; gap: 6px;
  font-size: 11px; font-weight: 700; letter-spacing: .04em; color: var(--ah-brand-deep);
}
.rsp-badge-dot i {
  width: 7px; height: 7px; border-radius: 50%; background: #14b8a6;
  box-shadow: 0 0 0 0 rgba(20,184,166,.55); animation: ahPulse 2.4s ease-out infinite;
}
.rsp-badge-num {
  display: block; margin: 6px 0 2px; font-size: 34px; font-weight: 800; letter-spacing: -.02em;
  line-height: 1; color: var(--ah-deep);
}
.rsp-badge-num span { font-size: 16px; font-weight: 700; margin-left: 2px; color: var(--ah-brand-deep); }
.rsp-badge-sub { display: block; font-size: 11.5px; line-height: 1.55; color: var(--ah-ink-2); }
.rsp-badge-track {
  display: block; position: relative; height: 4px; margin-top: 9px; border-radius: 4px;
  background: rgba(12,40,70,.12); overflow: hidden;
}
.rsp-badge-track i {
  position: absolute; left: 0; top: 0; height: 100%; width: 68%;
  border-radius: 4px; background: linear-gradient(90deg, var(--ah-brand), #4ecdc4);
  background-size: 200% 100%; animation: rspFlow 3.2s linear infinite;
}
@keyframes rspFlow { to { background-position: 200% 0; } }

/* ============ 承诺口径 SLA 条 ============ */
.rsp-sla {
  position: relative; display: grid; grid-template-columns: repeat(4, minmax(0, 1fr));
  gap: 14px; margin: 6px 0 0; padding: 0; list-style: none;
}
.rsp-sla::before {
  content: ""; position: absolute; left: 12%; right: 12%; top: 27px; height: 3px; border-radius: 3px;
  background: var(--ah-line); z-index: 0;
}
.rsp-sla-node {
  position: relative; z-index: 1; text-align: center; padding: 0 6px 2px;
  opacity: 0; transform: translateY(20px); transition: opacity .6s var(--ah-ease), transform .6s var(--ah-spring);
}
.rsp-sla-node.in { opacity: 1; transform: none; }
.rsp-sla-ico {
  display: flex; align-items: center; justify-content: center; width: 54px; height: 54px; margin: 0 auto 12px;
  border-radius: 50%; background: #fff; border: 3px solid var(--ah-line);
  font-size: 17px; font-weight: 800; color: var(--ah-ink-3);
  box-shadow: 0 4px 14px rgba(10,30,55,.06); transition: all .45s var(--ah-spring);
}
.rsp-sla-node--hi .rsp-sla-ico {
  border-color: var(--ah-brand); color: #fff; background: var(--ah-brand);
  box-shadow: 0 0 0 6px rgba(22,166,199,.14), 0 8px 20px rgba(10,30,55,.12);
}
.rsp-sla-node b { display: block; font-size: 15.5px; color: var(--ah-ink); }
.rsp-sla-node span { display: block; margin-top: 6px; font-size: 12.5px; line-height: 1.6; color: var(--ah-ink-2); }

.rsp-promise-note {
  display: flex; align-items: flex-start; gap: 14px; margin-top: 26px; padding: 16px 18px;
  border-radius: 18px; background: rgba(244,167,44,.08); border: 1px solid rgba(244,167,44,.28);
}
.rsp-promise-key {
  flex: none; font-size: 11.5px; font-weight: 700; color: #a9680a; background: rgba(244,167,44,.16);
  padding: 5px 11px; border-radius: 999px; white-space: nowrap;
}
.rsp-promise-note p { margin: 0; font-size: 13.5px; line-height: 1.8; color: var(--ah-ink-2); }

/* ============ 影响因素：实景 + 4 卡 ============ */
.rsp-factors { display: grid; grid-template-columns: minmax(0, .92fr) minmax(0, 1.08fr); gap: clamp(20px, 2.8vw, 38px); align-items: stretch; }
.rsp-factor-fig { position: relative; margin: 0; overflow: hidden; border-radius: 24px; background: #e7eef4; box-shadow: var(--ah-shadow-1); min-height: 100%; }
.rsp-factor-fig img { width: 100%; height: 100%; min-height: 330px; object-fit: cover; display: block; transition: transform 1.1s var(--ah-ease); }
.rsp-factor-fig:hover img { transform: scale(1.04); }
.rsp-factor-fig::after { content: ""; position: absolute; inset: 0; background: linear-gradient(180deg, rgba(6,24,38,0) 46%, rgba(6,24,38,.78) 100%); }
.rsp-factor-fig figcaption { position: absolute; z-index: 2; left: 22px; right: 22px; bottom: 20px; color: #fff; }
.rsp-factor-fig figcaption b { display: block; font-size: 17px; letter-spacing: -.01em; }
.rsp-factor-fig figcaption span { display: block; margin-top: 5px; font-size: 12.5px; line-height: 1.6; color: rgba(255,255,255,.88); }

.rsp-factor-grid { display: grid; grid-template-columns: repeat(2, minmax(0, 1fr)); gap: 12px; }
.rsp-factor {
  position: relative; padding: 18px 17px 16px; border-radius: 20px; overflow: hidden;
  background: #fff; border: 1px solid var(--ah-line); box-shadow: var(--ah-shadow-1);
  transition: transform .55s var(--ah-spring), box-shadow .45s, border-color .3s;
}
.rsp-factor::before {
  content: ""; position: absolute; inset: 0; pointer-events: none;
  background: radial-gradient(240px 160px at var(--mx, 100%) var(--my, 0%), rgba(22,166,199,.16), transparent 72%);
}
.rsp-factor:hover { transform: translateY(-5px); box-shadow: var(--ah-shadow-2); border-color: rgba(22,166,199,.32); }
.rsp-num {
  display: inline-block; font-size: 12px; font-weight: 800; letter-spacing: .08em;
  color: var(--ah-brand-deep); background: rgba(22,166,199,.10);
  padding: 4px 10px; border-radius: 999px;
}
.rsp-factor h3 { position: relative; margin: 10px 0 6px; font-size: 16.5px; line-height: 1.35; color: var(--ah-ink); }
.rsp-factor p { position: relative; margin: 0; font-size: 13.5px; line-height: 1.78; color: var(--ah-ink-2); }

/* ============ 报修更快：tips + 手机双屏 ============ */
.rsp-faster { display: grid; grid-template-columns: minmax(0, 1.05fr) minmax(0, .95fr); gap: clamp(22px, 3vw, 44px); align-items: center; }
.rsp-tips { display: grid; grid-template-columns: minmax(0, 1fr); gap: 11px; }
.rsp-tip {
  display: flex; gap: 13px; align-items: flex-start; padding: 15px 17px; border-radius: 18px;
  background: #fff; border: 1px solid var(--ah-line); box-shadow: var(--ah-shadow-1);
  transition: transform .5s var(--ah-spring), box-shadow .4s, border-color .3s;
}
.rsp-tip:hover { transform: translateY(-3px); box-shadow: var(--ah-shadow-2); border-color: rgba(22,166,199,.3); }
.rsp-tip-ico {
  flex: none; display: grid; place-items: center; width: 38px; height: 38px; border-radius: 11px; font-size: 18px;
  background: rgba(22,166,199,.10);
}
.rsp-tip b { display: block; font-size: 15px; color: var(--ah-ink); }
.rsp-tip p { margin: 4px 0 0; font-size: 13px; line-height: 1.72; color: var(--ah-ink-2); }

.rsp-phones { display: grid; grid-template-columns: repeat(2, minmax(0, 1fr)); gap: 16px; }
.rsp-phone { margin: 0; padding: 14px; border-radius: 24px; text-align: center; background: #fff; border: 1px solid var(--ah-line); box-shadow: var(--ah-shadow-1); transition: transform .55s var(--ah-spring), box-shadow .45s; }
.rsp-phone:hover { transform: translateY(-5px); box-shadow: var(--ah-shadow-2); }
.rsp-phone-pic { display: block; overflow: hidden; border-radius: 16px; background: #eef3f8; border: 1px solid var(--ah-line-soft); aspect-ratio: 400 / 560; }
.rsp-phone-pic img { display: block; width: 100%; height: 100%; object-fit: cover; object-position: 50% 0%; transition: transform 1s var(--ah-ease); }
.rsp-phone:hover .rsp-phone-pic img { transform: scale(1.04); }
.rsp-phone figcaption { display: block; padding: 14px 4px 4px; text-align: left; }
.rsp-phone figcaption b { display: block; font-size: 16px; color: var(--ah-ink); }
.rsp-phone figcaption span { display: block; margin-top: 6px; font-size: 13px; line-height: 1.75; color: var(--ah-ink-2); }

/* ============ 服务承诺 · 深色品牌带 ============ */
.rsp-privacy {
  position: relative; display: grid; grid-template-columns: minmax(0, .85fr) minmax(0, 1.15fr);
  gap: clamp(24px, 3.4vw, 52px); align-items: center; padding: clamp(28px, 3.6vw, 52px);
  border-radius: 28px; overflow: hidden; color: #fff;
  background: linear-gradient(135deg, var(--ah-brand-deep), #0a2438);
}
.rsp-privacy::before {
  content: ""; position: absolute; inset: 0; pointer-events: none;
  background: radial-gradient(420px 240px at 12% 0%, rgba(78,205,196,.30), transparent 60%),
              radial-gradient(360px 220px at 100% 100%, rgba(244,167,44,.18), transparent 60%);
}
.rsp-privacy-card {
  position: relative; display: flex; flex-direction: column; align-items: center; text-align: center;
  padding: 30px; border-radius: 22px; background: rgba(255,255,255,.08);
  border: 1px solid rgba(255,255,255,.18); -webkit-backdrop-filter: blur(8px); backdrop-filter: blur(8px);
}
.rsp-privacy-card img {
  width: auto; height: 104px; padding: 20px 24px; border-radius: 18px;
  background: linear-gradient(180deg, #ffffff, #f2f8fb);
  box-shadow: 0 16px 38px rgba(3,20,34,.42), inset 0 0 0 1px rgba(11,42,64,.06);
}
.rsp-privacy-name { margin: 16px 0 0; font-size: 20px; font-weight: 800; }
.rsp-privacy-tag { margin: 6px 0 0; font-size: 13px; color: rgba(255,255,255,.82); }
.rsp-privacy-side { position: relative; }
.rsp-privacy-side .ah-kicker { color: rgba(255,255,255,.76); }
.rsp-privacy-side .ah-kicker::before, .rsp-privacy-side .ah-kicker::after { background: rgba(255,255,255,.5); }
.rsp-privacy-side h2 { margin: 14px 0 0; font-size: clamp(24px, 3vw, 36px); line-height: 1.28; color: #fff; }
.rsp-privacy-side p { margin: 14px 0 0; font-size: 15px; line-height: 1.85; color: rgba(255,255,255,.86); }
.rsp-privacy-chips { display: flex; flex-wrap: wrap; gap: 10px; margin-top: 20px; }
.rsp-privacy-chips span { font-size: 12.5px; padding: 7px 14px; border-radius: 999px; background: rgba(255,255,255,.12); border: 1px solid rgba(255,255,255,.2); color: #fff; }

/* ============ 相关页面 / 延伸阅读 ============ */
.rsp-author { margin: 14px 0 0; font-size: 12.5px; color: var(--ah-ink-3); }
.rsp-sib { display: grid; grid-template-columns: repeat(4, minmax(0, 1fr)); gap: 14px; margin: 8px 0 0; }
.rsp-sib a {
  display: flex; flex-direction: column; gap: 6px; padding: 18px; border-radius: 16px;
  background: #fff; border: 1px solid var(--ah-line); box-shadow: 0 1px 2px rgba(10,30,55,.03);
  text-decoration: none; transition: transform .5s var(--ah-spring), box-shadow .4s, border-color .3s;
}
.rsp-sib a:hover { transform: translateY(-4px); box-shadow: var(--ah-shadow-2); border-color: rgba(22,166,199,.32); }
.rsp-sib b { font-size: 15px; color: var(--ah-ink); }
.rsp-sib span { font-size: 12.5px; color: var(--ah-brand-deep); }
.rsp-links { margin-top: 30px; padding: 26px 28px; border-radius: 22px; background: var(--ah-paper-2); border: 1px solid var(--ah-line); }
.rsp-links h3 { margin: 0 0 12px; font-size: 17px; color: var(--ah-ink); }
.rsp-links ul { margin: 0; padding-left: 20px; columns: 2; column-gap: 34px; }
.rsp-links li { margin: 0 0 9px; font-size: 13.5px; line-height: 1.75; color: var(--ah-ink-2); break-inside: avoid; }
.rsp-links a { color: var(--ah-brand-deep); text-decoration: underline; text-underline-offset: 3px; }
.rsp-links-cta { display: flex; flex-wrap: wrap; gap: 12px; margin-top: 20px; }

/* ============ 响应式 ============ */
@media (max-width: 1080px) {
  .rsp-factors, .rsp-faster { grid-template-columns: minmax(0, 1fr); }
  .rsp-factor-fig img, .rsp-gains-fig img { min-height: 260px; max-height: 360px; }
  .rsp-sib { grid-template-columns: repeat(2, minmax(0, 1fr)); }
  .rsp-privacy { grid-template-columns: minmax(0, 1fr); }
}
@media (max-width: 820px) {
  .rsp-sla { grid-template-columns: minmax(0, 1fr); gap: 0; }
  .rsp-sla::before { left: 26px; right: auto; top: 26px; bottom: 26px; width: 3px; height: auto; }
  .rsp-sla-node { display: grid; grid-template-columns: 54px minmax(0, 1fr); gap: 0 16px; text-align: left; padding: 0 0 26px; }
  .rsp-sla-node:last-child { padding-bottom: 0; }
  .rsp-sla-ico { grid-column: 1; grid-row: 1 / span 3; margin: 0; }
  .rsp-sla-node b { grid-column: 2; grid-row: 1; margin-top: 2px; }
  .rsp-sla-node span { grid-column: 2; grid-row: 2; }
  .rsp-phones { grid-template-columns: minmax(0, 1fr); }
  .rsp-phone-pic { aspect-ratio: 400 / 380; }
  .rsp-links ul { columns: 1; }
}
@media (max-width: 620px) {
  .rsp-card { border-radius: 22px; }
  /* 右侧全站固定客服栏约 58px，徽标与文字避让 */
  .rsp-badge { right: 14px; bottom: 14px; width: 52%; padding: 11px 12px 10px; }
  .rsp-badge-num { font-size: 27px; }
  .rsp-badge-sub { font-size: 10px; }
  .rsp-badge-dot { font-size: 9.5px; }
  .rsp-factor-grid { grid-template-columns: minmax(0, 1fr); }
  .rsp-factor-fig img { min-height: 220px; max-height: 300px; }
  .rsp-sib { grid-template-columns: minmax(0, 1fr); }
  .rsp-links { padding: 20px 18px; }
  .rsp-privacy-card { padding: 22px; }
  .rsp-promise-note { flex-direction: column; gap: 10px; }
  /* 全站右侧固定客服栏约 58px，正文右侧留出安全带避免文字被压 */
  .ah-hero-stats { padding-right: 60px; }
  .rsp-factor p, .rsp-factor-fig figcaption span,
  .rsp-tip p, .rsp-promise-note p, .rsp-phone figcaption,
  .rsp-sla-node span, .ah-faq-intro p, .rsp-links li,
  .ah-facts p, .ah-facts td, .rsp-privacy-side p,
  .ah-hero-copy, .rsp-factors, .rsp-faster, .rsp-privacy,
  .rsp-sib, .rsp-sib a, .ah-faq-intro, .rsp-links, .ah-facts { padding-right: 56px; }
}

/* ============ 无障碍：减弱动效 ============ */
@media (prefers-reduced-motion: reduce) {
  .rsp-badge, .rsp-badge-track i { animation: none !important; transition-duration: .001ms !important; }
  .rsp-badge-dot i { animation: none !important; }
  .rsp-factor, .rsp-tip, .rsp-phone, .rsp-sib a,
  .rsp-factor-fig img, .rsp-phone-pic img { transition-duration: .001ms !important; }
  .rsp-sla-node { opacity: 1 !important; transform: none !important; }
  .rsp-sla-node--hi .rsp-sla-ico { border-color: var(--ah-brand) !important; color: #fff !important; background: var(--ah-brand) !important; }
}